Privacy Policy

Information you give us

We collect the information you choose to submit through our website forms:

• Get a Quote: name, email, phone, delivery ZIP code, container type, quantity, delivery or pickup preference, how you heard about us, comments, and whether you consent to calls or SMS replies. Quote details are shared with our sales and invoicing systems so we can prepare and send you an official quote and invoice.
• Contact: name, email, optional phone, and your message.
• Container Relocation: name, email, phone, pickup and drop-off ZIP codes, container size, whether it is empty, desired date, and site notes.
• Join the Team: full name, email, phone, and a description of your sales experience.
• Pay-on-Delivery Agreement: invoice number and total, delivery address, container size and grade, loading orientation, payment method, your agreement to the terms, and an upload of a government-issued ID.

We use this information only to respond to your request. If you check the call/SMS consent box, you agree that 1 Stop Containers may call or text you at the number you provide about your request, including by automated means. Consent is optional and is not a condition of any purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out of texts at any time, or HELP for help. We do not share your phone number or consent with third parties for their marketing.

We do not collect Social Security numbers, Employer Identification Numbers, or bank account details through any form on this website.

Information collected automatically

We use Google Analytics 4 to understand how visitors use the site, including which pages are visited, whether visitors tap our phone number, and whether they submit a form. Google Analytics may set cookies and collect device and usage information as described in Google's privacy policy. You can opt out with the Google Analytics Opt-out Browser Add-on.

How we use information

• To respond to quote, contact, and relocation requests and provide customer service.
• To review job applications.
• To arrange pricing and delivery for containers you ask about.
• To understand and improve how the website performs.

We do not sell your personal information.

How we store and protect it

Form submissions are stored in our secured database with access restricted to authorized 1 Stop Containers staff. Quote, contact, and relocation requests are retained as long as needed to serve you and meet record-keeping obligations. Job applications are retained indefinitely for hiring records. Government ID copies submitted with a Pay-on-Delivery Agreement are stored in the company's secure, private cloud storage, are not kept in our website database, and are kept until manually deleted by the company. Access to them is limited to authorized staff.

Sharing

We share information only with service providers that help us operate the website and respond to you (for example, our hosting, email, and payment and invoicing providers), and when required by law.

Your choices

You may ask us to access, correct, or delete the information you've submitted by calling us at (800) 828-6696. California residents may have additional rights under the CCPA; contact us to exercise them.

Changes

We may update this policy from time to time. The "last updated" date above shows the most recent revision.

Contact

Questions about this policy? Email us at support@1stopcontainers.com. 1 Stop Containers serves customers nationwide.